Cookie Policy

This Cookie Policy explains how Qassino uses cookies and similar technologies when you visit our website and services (the "Site"). It covers what cookies are, why we use them, the types of cookies we may set (and allow trusted partners to set), and the choices you have to control them.

If you’re looking for brand details, supported payments, and product information, you can also view our Qassino page.

What Cookies Are (And Why Websites Use Them)

Cookies are small text files placed on your device (computer, phone, tablet) when you visit a website. They help the site remember information about your visit, such as your session status, language, settings, and how the site is performing.

Cookies are widely used to:

• Keep you signed in as you move between pages
• Protect accounts and prevent fraud
• Remember preferences so you don’t have to reset them each visit
• Measure site performance and fix issues faster
• Understand what content is useful so the experience feels smoother

Some cookies are set by Qassino (first-party cookies). Others are set by service providers we use (third-party cookies).

How Qassino Uses Cookies to Power Performance, Security, and User Experience

We use cookies and similar technologies to support key functions of the Site, including:

Security and fraud prevention - cookies help detect suspicious activity, protect accounts, and reduce unauthorized access attempts.

Core site functionality - cookies keep sessions stable, support navigation, and help pages load correctly, especially during sign-in and account actions.

Performance and reliability - cookies help us identify technical issues, reduce errors, and maintain consistent site behavior across browsers and devices.

Analytics and insights - cookies help us understand how visitors use the Site (for example, which pages are visited most often), so we can improve structure, speed, and clarity.

Personalization - cookies can remember choices like language, region, or display preferences to avoid repetitive setup.

Marketing and measurement (where permitted) - cookies may help measure the effectiveness of advertising and show content that’s more relevant to your interests.

The Cookie Types You May See on Our Site

Different cookies serve different purposes. Depending on your location and consent choices, we may use some or all of the following categories.

Essential Cookies - Always On for Site Operation

Essential cookies are required for the Site to work properly. They support features like secure login, account verification, session continuity, and basic navigation. Without these cookies, important parts of the Site may not function, and services you request may not be available.

Because these cookies are necessary to provide the Site, they generally cannot be disabled through our cookie banner. You can still block them through your browser settings, but doing so may break core features.

Functional Cookies - Your Settings, Remembered

Functional cookies help the Site remember your preferences and choices. For example, they may store language settings, region selections, or interface preferences so your experience stays consistent.

If you disable functional cookies, the Site may still work, but you may need to reset preferences each time you visit.

Performance and Analytics Cookies - Making the Site Faster and Smarter

Performance cookies help us understand how the Site is used and how it performs. They may collect information such as:

• Which pages are visited most frequently
• How long pages take to load
• Whether errors occur and how often
• How users move through key flows (like registration or support pages)

These cookies help us improve speed, stability, and usability. Where required by law, we only use non-essential analytics cookies after you provide consent.

Marketing Cookies - Relevance and Ad Measurement (Optional)

Marketing cookies may be used to deliver and measure ads, limit repetitive promotions, and understand whether campaigns perform effectively. They can also be used to build a profile based on browsing behavior, which may be used to show you more relevant promotions on this Site or on third-party platforms.

Marketing cookies are optional and are used only where permitted and, when required, only after you consent.

Third-Party Cookies and Services We May Use

Some cookies on the Site may be placed by third parties that provide services on our behalf. These can include:

• Analytics providers that help us measure traffic and usage patterns
• Security tools that detect fraud, bots, and suspicious behavior
• Payment and transaction support services (where relevant)
• Customer support tools (for example, chat or ticket systems)
• Advertising and marketing partners (where enabled and consented)

Third parties may process data according to their own privacy policies. We aim to work with providers that maintain appropriate safeguards and use data only for legitimate service purposes.

Cookie Consent - Your Choice Matters

When you first visit the Site (and periodically afterward), you may see a cookie banner or preference tool. Where required by applicable law, we will ask for your consent before placing non-essential cookies (such as marketing or certain analytics cookies). You can also change your choices later.

If you choose not to allow certain categories, some features may not work as intended - for example, personalized settings may reset, or marketing measurement may be limited.

How to Manage, Disable, or Delete Cookies

You can control cookies in two main ways:

1. Through our cookie preference tool (where available)
2. Through your browser settings

Most browsers allow you to:

• View which cookies are stored
• Delete all cookies or cookies from specific sites
• Block cookies entirely or block third-party cookies
• Set rules for cookies on a per-site basis

Be aware that disabling or deleting cookies can impact functionality. For example, you may be signed out, certain pages may not load correctly, and some security protections may be less effective.

Browser settings vary, but you’ll usually find cookie controls under "Privacy," "Security," or "Site settings."

Cookies on Mobile Devices

If you access the Site via a mobile browser, cookie controls are typically available in the browser’s privacy settings. If you use device-level privacy features that restrict tracking, some optional cookie-based functions may not operate as designed.

How Long Cookies Stay on Your Device

Cookies can be:

• Session cookies - temporary and deleted when you close your browser
• Persistent cookies - remain until they expire or you delete them

Retention periods depend on the cookie’s purpose (for example, keeping you signed in for a reasonable time or remembering preferences), and may change as we improve the Site or update providers.

Policy Updates - Staying Current

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Updates will be posted on this page, and the effective date will be reflected by the latest publication time.

If changes are significant, we may provide additional notice through the Site.

Questions or Privacy Requests - Contact Us

If you have questions about this Cookie Policy, cookie choices, or privacy-related requests, contact our support team at support@qassino.co. We’ll help clarify what’s used, why it’s used, and what options are available to you.